Where does my order ship from?

Orders ship from supplier warehouses located in the United States.

How long does delivery take?

Delivery typically takes 3–8 business days after your order ships. Delivery times may vary depending on your location.

Can I track my order?

Yes. We’ll email you tracking information as soon as your order ships.

How do I return an item?

Email us at support@phinli.com within 30 days of delivery. We’ll guide you through the return process and provide the return address and instructions.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay.

How can I reach customer support?

Email us at support@phinli.com. We usually reply within 24 hours, Monday through Friday.